Key takeaways
- Match the NAIC on the declarations page to the paper table below. Same brand, several legal names.
- First-party is your policy (including UM/UIM). Third-party is theirs. Those are different files.
- Official FNOL: 800-922-8228 · csaa-insurance.aaa.com/content/aaa-ie/b2c/en/primary-nav/contact-us.html/. That is their claims door, not ours.
- A Division complaint is separate. We do not file it for you.
This AAA is CSAA Insurance Exchange paper
CSAA General (37770), CSAA Fire & Casualty (10921), and CSAA Affinity (11681) are the Colorado crash writers on this page — not every AAA club in the country. The CSAA rows below were re-checked against the Division's registered-agent list updated October 1, 2026. All three carry both motor-vehicle lines. The CSAA site footer says insurance is provided by CSAA Insurance Exchange, and Colorado is on its list of states served. If the dec page or the check shows one of these three NAIC numbers, this is the right page.
Claims line versus the Colorado customer-service number
CSAA's contact page lists claims assistance at 800-922-8228, 24 hours a day, 7 days a week. Its state-by-state page lists a separate Colorado customer-service number, 877-244-9790. That number is for policy and billing questions. Use the claims line to open or follow up on a crash claim. Sources: CSAA contact page and CSAA customer-service numbers by state.
AAA Life Insurance Company and Auto Club Life Insurance Company are also on the Colorado list. Both are life writers with no motor-vehicle lines. They are not the crash claim — see the lookalike table below. If CSAA insures the other driver, you are a third-party claimant, not their policyholder. Getting the crash report is covered in how to get a Colorado accident report. Reporting deadlines are covered in how long you have to report a crash to insurance.
Paper companies that are this brand
Rows are copied from the Division's monthly registered-agent list dated 2026-09-01. Registered agent is Colorado service of process, not the claims office. CSC in Littleton and CT in Centennial are shared by hundreds of unrelated companies. Empty street fields stay empty — we do not invent a Colorado address. If DOI prints DEFAULT and an out-of-state city, we print that too.
CSAA / AAA motor-vehicle paper
| NAIC | Legal name | Registered agent | Street | City / ZIP | Lines | CO effective |
|---|---|---|---|---|---|---|
| 37770 | CSAA General Insurance Company | CT CORPORATION SYSTEM | 7700 E ARAPAHOE RD STE 220 | CENTENNIAL, CO 80112-1268 | General Casualty, Motor Vehicle (Property), General Property, Motor Vehicle (Casualty) | 2020-10-09 |
| 10921 | CSAA Fire & Casualty Insurance Company | CT CORPORATION SYSTEM | 7700 E ARAPAHOE RD STE 220 | CENTENNIAL, CO 80112-1268 | General Casualty, General Property, Motor Vehicle (Property), Motor Vehicle (Casualty) | 2022-08-18 |
| 11681 | CSAA Affinity Insurance Company | CT CORPORATION SYSTEM | 7700 E ARAPAHOE RD STE 220 | CENTENNIAL, CO 80112-1268 | General Property, Motor Vehicle (Casualty), Motor Vehicle (Property), General Casualty | 2025-10-23 |
Lookalikes that are not this brand
Do not treat as this claim
| NAIC | Legal name | Registered agent | Street | City / ZIP | Lines | CO effective | Why not |
|---|---|---|---|---|---|---|---|
| 71854 | AAA Life Insurance Company | C.T. Corporation Systems | 7700 East Arapahoe Road | Centennial, CO 80112 | General Life, Accident and Health, Annuities | 2022-12-07 | Life and annuity writer — no motor-vehicle lines, not the crash paper |
| 84522 | Auto Club Life Insurance Company | 1 Auto Club Drive - DEFAULT | — | Dearborn, MI 48126 | Annuities, Accident and Health, Credit (Life, Accident & Health), General Life | 2023-08-29 | Life writer with a Michigan default address — not CSAA motor-vehicle paper |
First-party versus third-party on this crash
If CSAA / AAA insures the other driver, you are a third-party claimant on their liability policy. If CSAA / AAA is on your own declarations page, you may also have UM/UIM, MedPay, or collision on a first-party file. Those jobs are not the same. UIM lives on our Colorado UIM guide. Fault share lives on comparative negligence. The process timeline lives on the claim process page. We do not rewrite those here.
How to report — and when that is enough
Official contact page: claims assistance 24 hours a day / 7 days a week. The state-by-state customer-service list gives Colorado 877-244-9790 — that is customer service, not the claims line. Phone 800-922-8228. (source: official page). A shop supplement or a short rental bill often does not need a lawyer. Quote shopping never does. A stuck injury claim, a coverage fight on your own UM/UIM, or a named carrier that will not move after the records are in is the job we take. Car-value fights start at lowball offers.
License verify and a Division complaint
Confirm the NAIC is licensed in Colorado through the Sircon consumer inquiry. Complaints start on the Division file-a-complaint page. Consumer Services 303-894-7490 / 800-930-3745 (outside Denver metro), M–F 8–5. We are not the Division.
Stuck on a CSAA / AAA claim after a crash? Free case review.
All curated Colorado auto insurers · Denver car accident lawyer