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Start the qualifierIf an Uber or Lyft driver caused your crash in Colorado, the insurance that pays you depends on one thing: what the driver's app was doing at the moment of impact. App off, the driver's personal policy applies. App on but waiting for a ride, Colorado requires a primary policy that covers rideshare driving, with limits of at least $50,000 per person / $100,000 per accident / $30,000 property damage. App on with a ride accepted or a passenger aboard, a $1 million commercial policy applies. Which of those three phases applies can make a large difference in the coverage available.
That makes a rideshare-driver-at-fault case very different from an ordinary fender bender. Instead of one liability policy, you may be juggling the driver's personal insurer, a rideshare endorsement, the company's waiting-phase or commercial carrier, and possibly your own uninsured-motorist coverage. Below is how the coverage works and how to confirm the right policy before the app data disappears.
Which Insurance Applies, by App Phase
Colorado's Transportation Network Company Act (C.R.S. 40-10.1-601 et seq.) sets the insurance floor for every phase of rideshare driving. Here is the quick version you can screenshot and keep:
| App Phase | Who Pays | Minimum Limits |
|---|---|---|
| App OFF (driver not working) | Driver's personal auto policy only | CO minimum: $25k/$50k bodily injury, $15k property damage |
| App ON, waiting for a ride (no match) | Primary policy that covers rideshare driving, carried by the driver (for example, a rideshare endorsement) or by Uber/Lyft on the driver's behalf | $50,000 per person / $100,000 per accident / $30,000 property damage |
| App ON, ride accepted or passenger aboard | Uber/Lyft commercial policy (primary) | At least $1,000,000 per occurrence in liability |
| Uninsured motorist coverage during a prearranged ride (since HB22-1089) | UM coverage Uber/Lyft must secure for the driver and riders | $200,000 per person / $400,000 per occurrence |
These figures come from C.R.S. 40-10.1-604: subsection (2) for the $1 million ride-in-progress policy, subsection (3)(b) for the waiting phase, and subsection (2.5) for the uninsured-motorist minimums added by House Bill 22-1089 (signed May 17, 2022, effective August 10, 2022). The app-off row reflects Colorado's ordinary minimum liability limits in C.R.S. 10-4-620. The takeaway: the phase the driver was in determines which coverage is available, so confirming app status is one of the most valuable early steps in the case.
Phase 1: App Off — Personal Insurance Only
With the app fully off, neither Uber nor Lyft acknowledges any relationship with the driver—for insurance purposes, it's just another private motorist. Colorado's personal auto minimums are only $25,000 per person and $50,000 per accident in bodily injury plus $15,000 property damage, thin coverage for any serious injury. When that ceiling is too low, your own underinsured motorist (UIM) coverage often becomes the realistic source of additional recovery.
Phase 2: App On, Waiting for a Ride — $50,000 / $100,000 / $30,000 Primary Coverage
This is the phase that causes the most confusion. The driver is logged in and cruising for a request but hasn't been matched yet. Colorado law requires the driver, or the company on the driver's behalf, to keep a primary auto policy that recognizes the person is a rideshare driver and covers them while logged in, with limits of at least $50,000 per person, $100,000 per accident, and $30,000 property damage (C.R.S. 40-10.1-604(3)(b)). That policy can be full-time commercial coverage, a rideshare endorsement on the driver's personal policy, or a corporate policy bought by the company. Those limits are far lower than the Phase 3 policy, so a badly injured person may face a $50,000 per-person limit. In Phase 2, pursuing your own UM/UIM coverage is often an important source of additional recovery.
Phase 3: Ride Accepted or Passenger Aboard — $1M Commercial Policy
Once the driver accepts a request and heads for pickup—or has a rider aboard—the company's full commercial policy turns on: at least $1,000,000 per occurrence in third-party liability, plus the uninsured motorist coverage the TNC must secure for the driver and riders, $200,000 per person and $400,000 per occurrence. That layer can compensate even catastrophic injuries. The catch is proof: app data and GPS logs establish Phase 3, so a litigation hold should go to the company immediately. Airport trips raise their own pickup-zone questions, covered in our guide to DIA Uber and Lyft accident claims. A Denver Uber and Lyft accident lawyer can request that data early and confirm the commercial policy applies.
Personal Policy vs. the TNC Policy: Which to File Against
Whether you file against the driver's personal auto insurance, the company's policy, or both follows the app phase: personal is primary when the app is off; in the waiting phase, the primary policy is whichever qualifying policy the driver or company carries for logged-in time; and the commercial policy is primary once a ride is accepted. If more than one policy covers the same loss, the statute splits responsibility among them pro rata unless every insurer and policy owner agrees otherwise in writing (C.R.S. 40-10.1-604(6)). In practice, it often makes sense to give notice to every potentially responsive policy at once so a denial on one doesn't stall the claim.
When the Personal Policy Denies Coverage
Many personal auto policies exclude rideshare activity, and Colorado's TNC Act states that nothing in it requires a personal auto policy to cover the time a driver is logged in (C.R.S. 40-10.1-604(5)). A denial from the driver's personal insurer therefore does not end the inquiry: the question becomes which qualifying waiting-phase or commercial policy was in place. When the driver is responsible for buying the waiting-phase policy, the company must verify that the driver has purchased one (C.R.S. 40-10.1-604(3)(d)). Because sorting this out takes time, it helps to notify every carrier at once rather than wait.
Rideshare Endorsements and Hybrid Coverage
Some Colorado insurers sell rideshare endorsements, which are add-ons that extend personal coverage into the waiting phase. The TNC Act expressly lists an endorsement to a personal policy as one way to meet the Phase 2 requirement (C.R.S. 40-10.1-604(3)(b)(B)). When an at-fault driver carries one, it may be the policy that answers a waiting-phase claim. Checking whether the driver had one is a worthwhile early step.
Comparative Negligence: How Your Own Fault Affects Recovery
Colorado uses modified comparative negligence (C.R.S. 13-21-111). Under the statute, your negligence does not bar recovery if it "was not as great as the negligence of the person against whom recovery is sought." In other words, you can recover as long as your share of the fault stays below the other side's—but if you're found 50 percent or more at fault, you're barred from recovering anything. Below that line, your damages are reduced by your fault percentage. Fault questions are answered with the same evidence that proves the driver was negligent: dashcam footage, app data, witness statements, and accident reconstruction.
When a rideshare driver runs a red light or rear-ends you, liability is one part of the case. Whether you share any fault is the other, because in Colorado your percentage of fault reduces your recovery. That question is answered with evidence.
How Fault Allocation Reduces Your Recovery
The arithmetic is simple. If you're found 20 percent at fault and the rideshare driver 80 percent, your damages drop by 20 percent—on a $200,000 claim, that's $40,000 gone. Common fault arguments include not wearing a seatbelt, phone use, or failing to take evasive action. That is why early evidence preservation and a thorough car accident investigation matter so much.
| Your Fault % | Total Damages | Recovery After Reduction | Result |
|---|---|---|---|
| 0% | $300,000 | $300,000 | Full recovery |
| 10% | $300,000 | $270,000 | Reduced by $30,000 |
| 25% | $300,000 | $225,000 | Reduced by $75,000 |
| 49% | $300,000 | $153,000 | Reduced by $147,000 |
| 50% | $300,000 | $0 | Barred from recovery |
Third-Party Fault and Multiple Defendants
Many rideshare crashes involve three or more parties, and Colorado's system splits fault among all of them. If an Uber driver turns left and is hit by a speeding third driver, both may share blame, with each defendant generally responsible for their own proportionate share. The job is to identify every liable party and pursue each one's coverage—the company's policy for the driver's share, the third party's auto policy for theirs—so all available coverage is considered.
Colorado TNC Regulations Under C.R.S. 40-10.1-601 et seq.
Colorado's TNC Act (C.R.S. 40-10.1-601 et seq.) is overseen by the Public Utilities Commission. Every TNC must carry the phase-based coverage above. Rideshare drivers are typically classified as independent contractors, which can limit the companies' direct liability but does not erase their insurance obligations. Those coverage rules apply no matter which company the at-fault driver worked for.
Insurance Requirements Under the TNC Act
- App on, waiting (no match): primary coverage of $50,000 per person / $100,000 per accident bodily injury / $30,000 property damage, maintained by the driver or by the company on the driver's behalf
- Ride accepted or passenger aboard: at least $1,000,000 per occurrence in primary liability
- Uninsured motorist (HB22-1089): $200,000 per person / $400,000 per occurrence, covering the driver and riders during a prearranged ride
- Overlapping policies: when more than one policy covers the same loss, responsibility is shared pro rata unless all insurers and policy owners agree otherwise in writing
- Claims process: in a claims coverage investigation, the company must cooperate with any insurer that also insures the vehicle, including by providing the dates and times an incident occurred while the driver was logged in. That data matters for injured passengers' claims as well
Driver Background Checks and Negligent Hiring
Rideshare companies screen drivers before letting them onto the platform. If a company fails to screen properly and a driver with a disqualifying history hurts someone, a separate negligent-hiring claim against the company may be possible, depending on the facts.
Frequently Asked Questions
What insurance covers me if an Uber or Lyft driver caused my accident?
It depends on the driver's app phase. Ride accepted or passenger aboard: the company's $1 million commercial policy. App on but waiting with no match: a primary policy of at least $50,000 per person / $100,000 per accident / $30,000 property damage, carried by the driver or the company. App off: the driver's personal policy only.
Can I sue the rideshare driver personally if their insurance is not enough?
Yes. You can bring a personal injury lawsuit against the at-fault driver individually in addition to the insurance claims. Collecting beyond the policy limits, though, depends on the driver's personal assets, which are often modest. The deadline to file is set by Colorado's statute of limitations.
What if the rideshare driver and another driver are both at fault?
Colorado lets fault be allocated among multiple parties. You can pursue both the rideshare driver's applicable policy and the other driver's auto policy, with your recovery from each proportional to that party's share of fault—so long as your own fault stays under 50 percent.
How do I prove what app phase the rideshare driver was in?
The key evidence is Uber or Lyft app data and GPS logs showing the driver's status, the police report noting rideshare activity, the driver's cell records, and passenger testimony if someone was riding. An attorney should send a litigation-hold letter to the company right away so that data isn't deleted.
Does the driver's personal auto policy have to cover the waiting phase?
No. Colorado's TNC Act says it does not require a personal auto policy to cover the time a driver is logged in. Instead, the driver or the company must carry a separate qualifying policy, such as a rideshare endorsement, a full-time commercial policy, or a company-purchased corporate policy, with at least $50,000 / $100,000 / $30,000 in limits.
How long do I have to file a rideshare accident claim in Colorado?
Motor-vehicle injury claims in Colorado must be filed within three years of the crash (C.R.S. 13-80-101(1)(n)). Missing that deadline almost always ends the case regardless of how strong it is, so act well before the clock runs out. See our guide to the Colorado personal injury statute of limitations for exceptions and related deadlines.
Disclaimer: This article is for informational purposes only and is not legal advice. Rideshare accident liability turns on insurance and regulatory issues specific to each case. Consult a qualified attorney about your circumstances.
When a rideshare driver causes a crash in Colorado, fair compensation runs through a maze of overlapping policies, app-phase disputes, and comparative-negligence defenses. Conduit Law identifies the correct coverage phase, preserves the app data, and builds the claim around its full value. Elliot Singer has recovered more than $50 million for clients over his career. Contact our Denver rideshare accident lawyers or call (720) 432-7032 for a free consultation.

Written by
Elliot Singer, Esq.
Personal injury attorney at Conduit Law, dedicated to helping Colorado accident victims get the compensation they deserve.
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